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Clean Language – Revealing Metaphors and Opening Minds
by Wendy Sullivan & Judy Rees
This is a beautiful little book which is well-written and full of useful insights. Clean language consists entirely of questions and it is intended to offer a new way of thinking about how people’s minds actually work. It also helps people to explore their internal metaphors and enriching these metaphors in a way that can lead to an enrichment of their external lives. It is also well illustrated with lots of little cartoons which help to explain the text very quickly.
Clean Language was developed by David Grove. It consists of very simple but powerful questions which go further even than NLP in focusing solely on process and leaving the content entirely up to the client. The twelve basic Clean Language questions are shown below in three groups.
Developing Questions
- (and) what kind of X (is that X)?
- (and) is there anything else about X?
- (and) where is X? or (and) whereabouts is X?
- (and) is there a relationship between X and Y?
- (and) when X, what happens to Y?
- (and) that’s X like what? [used for eliciting a metaphor]
Sequence and Source Questions
- (and) then what happens? or (and) what happens next?
- (and) what happens just before X?
- (and) where could X come from?
Intention Questions
- (and) what would X like to have happen?
- (and) what needs to happen for X?
- (and) can X (happen)?
These questions are all that is used in most Clean Language sessions, often using the same question several times in a row to get the client to explore their internal representations more fully.
It takes a while to get used to the questions and asking them in exactly the form that they are given can be challenging at first. When I thought about using them, I sometimes felt that they were too constraining and that I wanted more freedom. However, when I talked to a friend about a difficult issue that he was working through, I primarily used these questions and despite the strange syntax at times they caused no confusion and were very helpful in getting him to sort out his own internal issues and to enrich his metaphors for how to move forward.
I’ll be coming back to Clean Language and a related topic, Symbolic Modelling, over the next few months as this is such an interesting area that I have signed up for an online course with a British training school. I’m looking forward to that and in the meantime, I’m planning to enjoy using Clean questions when I want to focus entirely on process and leave the content entirely to the client.
The Trainer’s Collection
Tad James
I have written previously about my admiration for Tad James‘ ability to chunk NLP concepts appropriately to match the knowledge and experience of his readers/audience. He achieves the same result in this series of Audio programs which are based on his NLP Trainers Training program.
Tad James is probably the most influential trainer in NLP today apart from the original group of NLP people such as Grinder, Bandler, Dilts, Delozier etc. A search on the Internet for NLP processes will turn up many sites which present a process in the exact way that it is presented in Tad James‘ training manuals. Much of this influence can be attributed to the long-term consistency and usefulness of his trainers‘ training program, and allowing the trainers from his school to re-use his training materials. Of course, much of his wide-spread influence on thinking in NLP can also be attributed to his selling and marketing skills. He has a good product and he uses all of his knowledge and expertise in NLP and hypnosis to sell it effectively.
In this lengthy audio set, James covers a wide range of highly useful material including use of group trances, choosing demonstration subjects, making demonstrations, marketing of programs, using embedded multiple metaphors to engage the unconscious mind, and much much more. He teaches all of these concepts to both the conscious mind (through well-organized sequence of materials) and to the unconscious mind through trance, embedded suggestions, and embedded metaphors.
The series is recommended for anyone training NLP or thinking of doing so in the future. It is a long long listen that you will probably come back to more than once. It is available from this website.
I was working with my students today to help them develop better presentations and came up with the PRESENT model which incorporates a lot of important NLP ideas and presentation tips in an easy-to-remember mnemonic. Below, I have given a simple initial description of this model. Later, I hope to develop it in more detail and to use it as the basis for helping students and other people to make more effective presentations.
Perceptual Positions
As you practice and carry out the presentation, think of it as you see the audience and room out of your own eyes (first position). Also, think of how your audience perceives you (second position). Finally, imagine that you are standing at the side of the room watching both yourself and the audience (third position). Notice what you learn from each position that can help you to make a better presentation.
Rapport with the audience
Create strong rapport with your audience right from the beginning. Creating rapport with a group can be done in several ways. You could mingle with the group members and do an activity with the group in which you are taking part as a participant. Or if this is not feasible, try to identify the rapport leaders in each section of the audience and mirror/match their behaviour. All groups have natural rapport leaders that other people unconsciously follow. If you can create rapport with these rapport leaders, then the whole audience will come into rapport with you. You can test whether you have created solid rapport by trying to lead the audience in some way. For some example, when you nod your head, do they all nod along with you?
Express in VAK
This is the biggest item in the list. Of course, the words that you use should appeal to people in the audience no matter what their representational system is. So, you can use visual language such as ‚picture‘, auditory language such as ‚listen‘, and kinesthetic language such as ‚feel‘.
You should also consider all representational systems in the non-verbal behaviours of your presentation. For visual, be sure that you are suitably dressed and that you are using clear pictures or graphs or similar. For auditory, talk in a clear loud voice at an appropriate speed. Vary your voice to match and enhance the content of your talk. For Kinesthetic, use gestures to organize the space around your body in ways that match your content. For example, you could anchor concept 1 on your left hand and anchor concept 2 on your right hand. You can also set up spatial anchors in the room to anchor states such as curiosity, agreement, etc.
You may also like to use the charisma pattern (starting in K, moving to A, and then moving to V) which will ensure that you reach all of the audience effectively.
Stories
Stories are a great way to liven up a presentation. People are interested in your personal stories and it can be a great way to get their attention right from the beginning. You can use metaphors to support or exemplify the content of your presentation or to induce appropriate states in the audience. You can also use split stories (embedded metaphors) to embed your content within a story or to create a trance state in the listeners if that is appropriate.
Eyes Up
As you walk onto the stage, the audience is already watching you. Be sure that you have your eyes up and are watching the audience from the moment they can see you. Then walk confidently out onto the stage, take a pause, look around at the audience, ensure you have their attention, and only then say your initial greeting. Unless you are specifically trying to get another effect by using your eyes, keeping your eyes up throughout the presentation can be the most effective.
Notes
Too many presenters read from a script or even from their own slides on the screen. Make sure that you have made simple notes that you can speak from to reproduce your presentation. Practice with these notes until your presentation is perfect. This will make your presentation far more natural and spontaneous, and you will also feel much more confident.
Your notes don’t have to actually be ’notes‘ in the traditional sense. While keywords or a list of phrases might be most appropriate for one presenter, another presenter ’notes‘ could also perhaps mean physical anchors used as memory aides or perhaps visual anchors in the form of pictures, graphs, a mindmap, and so on. One advantage of visual notes is that a lot of complex information or relationships or large amounts of information can be shown more concisely than using words. Try different kinds of notes to learn what is best for you.
Timing
Make sure that your presentation fits into the allotted time period by practicing with a stopwatch or timer in advance. If there is a questions and answers section after your presentation, be sure to have included that in your timing.
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This is just a brief introduction to the PRESENT model. Feedback is welcome! And here it is again:
Perceptual Positions
Rapport
Express in VAK
Stories
Eyes Up
Notes
Timing
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©Copyright by Dr. Brian Cullen 2011